Head of Learning and Participation

Full Time, 40 hours per week
Permanent Contract

The Head of Learning and Participation leads the strategic development of creative and inclusive learning programmes to enable participation and diversify audiences. This includes universal, targeted and revenue-generating programmes onsite, online and in the community. They play a key role in driving the Collection’s commitment to accessibility and EDI; this includes and is not limited to implementing programmes for people who have additional needs, who are underrepresented in museum audiences or who may otherwise not have engaged with the Collection’s mainstream learning programmes before. They also chair the Collection’s EDI Working Group.

The Head of Learning and Participation will have line management responsibilities for six Learning Producer/Coordinator staff roles and a small team of Learning Assistants. They also manage the Collection’s relationship with a large pool of freelance practitioners and volunteers.

As a member of the Heads of Department leadership team at the museum, the Head of Learning has input into strategic museum decisions, particularly in regard to audience engagement. A productive and open relationship with the Collection’s other departments is vital.

The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections, stories and visitor experience. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. A major bid to the National Lottery Heritage Fund is being developed and this position will play a critical role in supporting the development of the application and creation of the activity plan to shape the Collection's future learning and engagement activities.

This role reports to the Director of Collections and Research.

Salary, Benefits and Working Hours

The salary for this post is between £46,000 to £51,000 per annum dependent on skills and experience.

In addition, the post-holder will receive 25 days paid annual leave plus bank holidays and 2.5 ‘privilege’ days. Employees are also offered the following benefits:

• Membership of an Occupational Pension Scheme:
• Alpha – a defined benefit occupational pension scheme (28.97%)
• Partnership pension account - a stakeholder pension
• Interest free loans after six months satisfactory service:
• Interest free season ticket loan
• Cycle to work loan
• Eye Tests
• Occupational Health Service
• Annual Flu Jab
• Employee Assistance Programme:
• Services available 24/7 and 365 days per year to all employees
• Free therapy service of up to six sessions per issue, per year (each session lasts 45-50 minutes)
• First Aiders
• Access to Mental Health First Aiders
• Parental Leave
• Training and Development Opportunities

For this post, the normal working week is a five-day week, Monday to Friday. The normal working day will be 09.00 to 17.00. However, flexibility will be required to work outside of normal working hours when necessary.

How to Apply

Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to [email protected] by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered.

Interviews for the role will take place on 06/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview.

Start date: As soon as possible

Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.

Head of Learning and Participation Candidate Pack

The Wallace Collection Application Form Head of Learning and Participation

Equal Opportunities Monitoring Form

Head of Communications

Full Time, 40 hours per week
Permanent Contract

The Head of Communications role is to grow target audiences (onsite and online), increase revenue generation and build awareness of the Wallace Collection through strategically targeted marketing, influencer, and press campaigns, with a specific focus on exhibitions, revenue programming, and emerging organisational objectives, including the transformative masterplan. The postholder will manage and utilise audience insights to make informed decisions and ensure audience needs are met. The role also oversees the effective management and strategic development of the Collection’s digital infrastructure, including CRM, website, ticketing system and platforms including Bloomberg Connects and Google Arts & Culture.

As a member of the Heads of Department leadership team at the museum, the Head of Communications has input into strategic museum decisions, particularly in regard to audience development and digital matters. A productive and open relationship with the Collection’s other departments is vital.

The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how, The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. This position will play a key role in shaping the Communications strategy for the public phase of the fundraising campaign and associated brand development.

This role will report to the Director of Development.

Salary, Benefits and Working Hours

The salary for this post is between £50,000 to £55,000 per annum dependent on skills and experience. In addition, the post-holder will receive 25 days paid annual leave plus bank holidays and 2.5 ‘privilege’ days. Employees are also offered the following benefits:

• Membership of an Occupational Pension Scheme:
• Alpha – a defined benefit occupational pension scheme (28.97%)
• Partnership pension account - a stakeholder pension
• Interest free loans after six months satisfactory service:
• Interest free season ticket loan
• Cycle to work loan
• Eye Tests
• Occupational Health Service
• Annual Flu Jab
• Employee Assistance Programme:
• Services available 24/7 and 365 days per year to all employees
• Free therapy service of up to six sessions per issue, per year (each session lasts 45-50 minutes)
• First Aiders
• Access to Mental Health First Aiders
• Parental Leave
• Training and Development Opportunities

For this post, the normal working week is a five-day week, Monday to Friday. The normal working day will be 09.00 to 17.00. However, flexibility will be required to work outside of normal working hours when necessary.

How to Apply

Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to [email protected] by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered.

Interviews for the role will take place on 07/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview.

Start date: As soon as possible

Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.

Head of Communications Candidate Pack

The Wallace Collection Application Form Head of Communications

Equal Opportunities Monitoring Form